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If you are d/Deaf, hard of hearing, or have a speech/communication difficulty you can contact us using the National Relay Service by: Contact the NRS through your preferred call channel detailed on NRS call numbers and links. Once you’ve signed on, you can get real-time answers when you Chat with Us from the Contact Us page on citibankonline. , Meralco Ave. 2. I had to call their number thrice. net/TTS/RetemUI/#/retemapp/live-dashboard-chats/ For any concerns or questions relating to consumer accounts that were not transferred to UnionBank, you may send an e-mail to servicephlf@citi. ? Di available yung live chat nila and based dun sa flowchart ng self-service banking, walang patutunguhan na may kakausap sayo para magpabago ng delivery address. LIVE CHAT : Chat with our Customer Service Officers Mondays to Fridays, from 9 AM to 8 PM. 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